Zeno can suggest a spelling or grammar correction even when the original text is correct. Check the original passage before accepting a suggestion.
How to Check a Suggested Error
Find the relevant passage in the original document.
Compare the original wording with the wording Zeno refers to.
Check the passage with Microsoft Word’s spelling and grammar tools or another dedicated language checker.
Review the proposed change in context before deciding whether to apply it.
If the wording Zeno flags does not appear in the original document, disregard that suggestion.
When to Contact Support
If Zeno repeatedly refers to wording that is not in your document, contact Support. Include:
The affected passage from the original document.
Zeno’s suggestion.
A screenshot showing the mismatch, if it helps explain the issue.
Share only the information needed to investigate the issue. Remove unrelated or sensitive information from screenshots.