Report an answer from its chat, or use Support in your account menu for other questions and feedback. You can also email [email protected].
Report an Answer in Chat
Open the chat that contains the answer.
Find the answer you want to report.
Select Report.
Follow the prompts to explain whether the answer is wrong or unhelpful. Do not add confidential information that Support does not need.
If Report is unavailable, use one of the contact options below.
Open Support
Open the account menu from your profile icon.
Select Support.
If the support chat opens, use it to send your question or feedback. For accounts where chat is unavailable, the action opens the Help Center instead.
If the menu does not open, visit the Zeno Work Help Center or email [email protected].
Describe What Happened
For another product problem, include what you were trying to do, the step that failed, what you expected, and what happened instead. Include the exact error message when there is one. A screenshot can help if you remove unrelated or sensitive information first.
For feedback, tell us what you hoped to achieve and what could work better. A short example can help; you can leave out document content and identifying details.